Last Updated: 4/4/2025
Welcome to LW Utilities (“we”, “our”, or “us”). We are committed to protecting your privacy and ensuring you are informed about the data we collect on our website https://lwutilities.com (“Website”). This Privacy Policy explains what personal information we collect, how we use it, and the choices you have regarding your information in compliance with Alabama state law and applicable federal US laws.
We may collect both personal and non-personal information from you in a variety of ways, including:
a. Contact Information: When you complete our contact form, we collect your name, email address, phone number, and company name. This information is collected for the purpose of providing you with information about our utilities services, responding to your inquiries, and for marketing purposes.
b. Usage Information: We collect certain information automatically when you visit our Website. This includes data gathered through cookies and similar technologies. For example, we use Google Analytics 4 to help us understand how visitors interact with our Website. Google Analytics collects anonymous usage data on your device and your use of our site, which we use to improve our services and user experience.
c. Other Data: Depending on your interactions with our Website, other information may be collected such as your IP address, browser type, and device data.
The personal information we collect may be used for the following purposes:
To communicate with you regarding your inquiries and provide customer support.
To offer information, updates, and marketing communications about our utilities services (with your consent where required).
To analyze Website activity and improve our website functionality and services using tools like Google Analytics 4.
To comply with legal obligations and protect our rights.
We process your personal data on the following legal bases:
Your consent, where required (especially for marketing communications and certain cookies).
Our legitimate interests, such as improving the Website, analyzing usage trends, and securing the site.
Compliance with legal obligations.
We do not sell or rent your personal information. We may share your data with trusted third parties that assist in operating our Website or providing services on our behalf, such as:
Google Analytics (for website usage analysis).
Service providers for email marketing and communications.
These third parties are contractually required to protect your data and use it solely for the purposes for which it was provided.
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, or destruction. However, please understand that no system is completely infallible, and we cannot guarantee absolute security.
Depending on applicable law, you may have the right to:
Access, correct, or update your personal information.
Request deletion of your data where applicable.
Withdraw consent to our use of your personal data for direct marketing or other communications.
Modify your browser settings or use available tools to manage cookies.
To exercise your rights, please contact us at [insert contact email/address].
Our Website is not intended for children under 13. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such information, please contact us immediately.
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy regularly.
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:
LW Utilities
Email: customerservice@lwutilities.com
